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What is Confused.com all about?

Confused.com was the first insurance price comparison website to launch in the UK.

Confused.com is not a broker, but a one-stop shop that makes it easy for you to find the right deals on car insurance, home insurance, utilities and much more. Confused.com is not about selling you the very cheapest deal, unless the very cheapest deal is right for you. Neither do we push the most profitable deal for us – we put your needs first.

The products we offer

Confused.com has a wide range of trusted household names on our panel for car insurance, home insurance, travel insurance, pet insurance, caravan insurance, energy and all our money products. You can be confident that we’ll help you find a great deal. And the quotes we return you are not just estimates. The price you see will be the price you pay, guaranteed. You can see a list of the partners we work with here.

How does it work?

Complete our online form and we’ll instantly submit your details to our extensive panel of partners. A few moments later, your quotes start coming back. You can then view and compare them on the results page and we’ll also email the quotes to you for good measure. You are then free to choose the deal that suits you best.

What do we do with your details?

We take your details and go to all our insurance partner sites and complete their forms on your behalf. If they return a price then we bring that back for you, along with details of any special offers. Your quote is saved on our partner's site so you can retrieve it easily if you want to go ahead and accept. Our partners cover UK car and home insurance providers (with coverage continually increasing as we add partners). The beauty is you only have to enter your details once, wait a few moments and then you can compare true like-for-like quotes. You're then free to choose the deal that suits you best, or remain with your current provider in the unlikely event that we haven’t found you a better deal.

What’s in it for us?

We get paid by the service provider every time you buy through Confused.com. It costs you nothing. You won’t pay more for buying through Confused.com – the prices we quote are the same as if you went to the insurance company direct. If you use Confused.com but then decide to buy over the phone instead of online, please remember to use the reference number we provide you. That way you won’t have to repeat your details and we get credit for the sale, which helps us stay in business so you can get cheaper insurance next year.

Who we’re owned by

Confused.com is a trading name of Inspop.com Limited, registered in England and Wales Reg. No. 03857130 at Floor 3, Greyfriars House, Greyfriars Road, Cardiff, CF10 3AL. Inspop.com is sister company to EUI Limited and Admiral Group Plc and we are authorised and regulated by the Financial Conduct Authority (Firm reference no: 310635).

Confused.com is committed to saving you time and money. We want to deliver an excellent service alongside a simple and easy internet experience. If you have any questions, suggestions, or problems then please don't hesitate to contact us at communications@confused.com.

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Confused.com complaints guide

We're committed to providing the best possible service. If we don't meet your expectations here's how we'll handle your complaint.

Read our complaints guide


FAQs

If you haven't found the answers then try our FAQs. From using our site to getting car insurance, these are our most common questions.

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